A digital transformation is a journey. Unlike a journey by train where the tracks have been previously placed out, and it's a predictable and consistent path, digital transformation journeys often come with twists and turns, ups and downs, and discoveries.
The Roadmap for a Successful Digital Transformation Journey
To achieve success, maintain an overarching strategic roadmap for your journey. It should trace business objectives to deliverable elements and components using well-defined features and capabilities. Remember that they should be forecastable and measurable. This process will help keep the target objectives in focus and prevent drifting.
Be Flexible andIncorporate Feedback
Build feedback into your planning and welcome it. Meaningful, data-driven feedback will help ensure that outcomes are what they should be. Remember that the results could differ from what you thought they would be when you started.
Good feedback can come from several sources, including:
Beta customer testimonies
Data captured on user behavior
Changing market conditions
Allow feedback to challenge your plans. Be flexible and use good feedback to update your solutions to improve them.
Managing deliverables incrementally and constantly reprioritizing (i.e., backlog grooming and sprint planning) allows you more room to create opportunities to adapt your original plan, which is why theAgile methodology is ideal for digital transformations.
Always Involve Your People
Success is much more than delivering a technological solution. Digital transformation is introducing change that will be felt by your customers, both external and internal. Introducing this change to people and how they adapt to it ultimately defines success.
Michael is an innovative visionary with a successful history of collaborating with business clients to merge technology and business knowledge to uncover opportunities and develop solutions that have significant impacts on both business growth and profitability. He brings more than 25 years of experience in Application Development, working across the Software Development Lifecycle, leveraging a range of methodologies from Waterfall through to Agile, to successfully deliver complex and novel software solutions on time and on budget.