Our client, a large individual not-for-profit health insurer in the United States, was looking to bolster a division of their business focused on federal and state programs through acquisition of a division from an affiliate organization. While a large portion of the effort was focused on the technology integration, processes, and structures to facilitate the growth of the division did not want to overlook the impact on the people both old and new.
Through Digital Discovery® we provided their impacted workforce a platform to speak on key engagement topics ranging from leadership, development, and culture to in the moment challenges and opportunities employees were facing. The platform aided in gathering the information from each employee and, along with the support of our Analysts, categorized and summarized results, performed sentiment analysis, and provided decision makers a curated engagement dashboard aiding in understanding of the employee experience.
See how Digital Discovery® reenergized an organization and bolstered morale — all informed by employee voices — during their company transformation.
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