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Organizational Redesign Aligns to New Operating Model

Organizational Effectiveness, Mergers & Acquisitions

The Challenge

Our client, a $1 billion communications and technology infrastructure solutions company, faced the challenge of integrating dozens of acquisitions that were operating autonomously in terms of product and service offering, pricing, costing, staffing, and process. The company lacked a standardized delivery platform for new and existing services, a functional organizational structure, and a consistent framework of processes needed to support an efficient and effective enterprise organization.

The Solution

We steered multiple organizational effectiveness-focused initiatives to aggregate the branch business units into larger entities and encourage the behaviors associated with an enterprise organization. Activities included: organizational design to align new operating model, talent  assessments to identify and fill gaps in capabilities, change management to minimize organizational disruption, and communications strategy to establish multiple two-way channels for consistent interaction and engagement.

The Results

  • Organizational redesign aligned with business strategy and operating model that involved 4,000+ employees.
  • Robust internal communications framework with enhanced employee adoption of strategy and goals, and improved consistency across the organization.
  • Elevated talent and performance through enterprise-wide resource management, process standardization, and capability alignment with the new organizational landscape.
Judy partners with executives and leadership teams to engage and inspire employees in a way that delivers sustainable strategic results. She brings deep expertise and creative ideas to solve organizational effectiveness issues and closely collaborates in a way that builds internal capabilities. Judy has spent over 25 years consulting in a variety of industries, bringing her expertise in behavior to a wide range of organizational issues including organizational behavior change, leadership, change management, culture and engagement.

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