Consulting Services

A Shifting Market Drives the Need to Assess the Customer Experience

Aspirant's Marketing & Innovation team took a two pronged approach to the research, examining the customer experience and the employee experience. Interviews and surveys with customers, influencers, and other vendors in the market identified a... Click to Read More

Transformational Program Management

Aspirant assessed the current status and alignment of all projects in the portfolio. The project leads aligned on a roadmap of project completion, leading to more realistic timetables that linked between projects. Enablers were prioritized to ensure... Click to Read More

Revitalizing Client Portfolio

The team developed a playbook for an integrated transformation roadmap to maintain comprehensive line of sight on the business values and key milestones for the major workstreams. The playbook detailed the visualization methodologies, the stand-up... Click to Read More

Cocreating concepts based on customer needs with Design Thinking tools

Aspirant conducted a full-scale Design Thinking project to understand internal and external customer needs. By starting with comprehensive interviews, we developed journey maps and personas for customer  groups and conducted a hybrid workshop to... Click to Read More