What Skills Should You Look for in Tech Specialists?
As mentioned in our last blog, many companies are going to be expanding their IT departments in 2019. Tech teams are expected to get budget increases across many industries. If you’re looking to expand your IT department you may be asking yourself what kind of tech roles there are.
The types of tech job titles you need depends on what your company does, and how you plan to operate in the future. Will you be developing new apps? Opening an online store? Increasing manufacturing? Updating your manufacturing equipment? Are you looking for someone to do internal tech work or customer projects?
As you can see, there are many different tech job responsibilities and titles. One thing to keep in mind is that you will likely need multiple people in different roles. Long gone are the days of companies having “a tech guy.” Now there are tech guys and girls with specific areas of expertise that can complement each other’s skills.
Here’s a breakdown of a few categories to consider when looking for tech specialists.
1. Technical Support
This is what most people picture when they think of a tech person. Their main job relates to troubleshooting, for both employees and customers. They have general knowledge of the software and hardware issues your company faces. They are often less tech-savvy than other specialists, and some of their most marketable skills are in communication and problem solving. Some titles in this category are: Help Desk Technician, Tech Support Specialist and Systems Administer.
2. Network and Systems Analysts
Both areas require multitaskers that can handle a lot on their plates. They need an understanding of your entire network, hardware, software, etc. They should be able to set up and maintain local and wide area networks, as well as make recommendations on the best systems and hardware to use. They are sometimes responsible for database management, storage and disaster recovery. A larger company would have separate positions for these roles, but for a smaller network you can often get by with one or two people. They need to have planning and analysis skills, as well as great communication and problem solving skills.
These are the people who write, test and deploy the code for your software. The experience and talent required varies based on your needs. They often build the systems that help keep your company moving. Required skills are logical thinking and attention to detail. They should be able to stay focused as well. The ability to work well in a team is extremely important for any cross-functional projects requiring programming. Depending on what your company does, you could have numerous programmers that specialize in different aspects of your organization.
4. Web Developers
Almost a necessity in this time period, these are the people that do the most visible work in IT. They build your websites, and the infrastructures behind them. This is often what your customer sees first. It’s important for developers to have both technical skills and creativity. They should have an understanding of the user experience side of the web.
5. IT Security
One of the hottest tech skills to have right now is security. A security person keeps your company safe from hackers and all kinds of digital attacks. They also have plans in place if any security would have failed. They often help choose security software, such as anti-virus, as well as implement and operate it. This person should keep up to date on security news, rules and regulations. It requires r problem- solving skills, communication and crisis management. They should be able to prevent a security incident and also help the company recover from one.
These are just a few of the tech job titles and responsibilities you might be looking for. Under each of these categories are numerous kinds of specialists and titles. There are programmers who concentrate on particular kinds of software, developers who are proficient in certain systems, etc.
These are just general categories for positions you may need in IT. For more information connect with us at Aspirant.
Phil is Aspirant's Technology Director with a focus on providing enterprise-grade solutions. His 30 years of experience have given him the opportunity to work across many markets, industries, and applications. Phil is leading a team of skilled web and mobile developers building strategic solutions for our customers.